If you wish to exchange the purchase for another item, once the item is received in original condition in the timeframe specified above, a refund will be issued for the original item (minus shipping costs) and the requested new item (stock allowing) will be processed as a new transaction.
All shipping costs incurred will be the responsibility of the customer.
Incorrect Order Received
Sometimes mistakes happen and we will do our best to fix it ASAP. Please send an email to firstname.lastname@example.org referencing the order number and we will respond with instructions.
Email us right away to guarantee we still have the items in stock. We will pay all shipping costs required to get you the right product.